Terms & Conditions

 

The terms and conditions laid out below are the basis of the contract between SIMON SAYS PT and yourself. Please read them carefully as this contract is a legally binding agreement.  You understand that the personal trainer is self employed and you are entering into a contract with him alone.

 

Your instruction to commence personal training will constitute acceptance of these terms and conditions when you will become a client (a “Client” or “you”).

 

Trainers Obligation:

 

The personal trainer will use his skills and knowledge to design a safe program of exercise that will take into account your lifestyle, personal goals, fitness levels and medical history.

The personal trainer will provide the coaching, supervision, advice and support that you will need to achieve your goals.  Each personal training session will last between 45 minutes to an hour depending on which program you are on.

 

You understand that the results of any fitness program cannot be guaranteed.  Your progress depends on your efforts and co-operation in and outside of the sessions.  In particular you acknowledge that individual results may vary and no particular result is guaranteed by your personal trainer.

 

It is understood that you must commit to your training program 100% in order for you to achieve results.  You are required to wear appropriate clothing and footwear.  You are required to complete a physical activity readiness questionnaire before undertaking your first personal training session.  You may be asked to provide medical clearance from your doctor before any physical activity.

You understand and agree that it is you responsibility to inform your personal trainer of any conditions or changes to your healthy, now and ongoing, which might affect your ability to exercise safely and with minimal risk of injury.

 

You understand that there are inherent risks in participating in a program of strenuous exercise.  If you sustain or claim to sustain any injury while participating in training, you acknowledge that your personal trainer is not responsible.  I (Simon Macey) cannot be held liable in anyway for undeclared or unknown medical conditions.

 

Cancellation and refunds:

 

24 hours notice of cancellation or postponement is required for all appointments.  Notice of less than 24 hours will incur full payment of the full session.  Once purchased, your sessions are non refundable and non transferrable.  However we understand that occasionally, due to unforeseen circumstances, clients may have to alter their arrangements. In these cases every effort will be made to accommodate the change although there may be delays.

 

Any discounts or special promotions offered will be withdrawn if payments are made out of agreed terms.

 

We do not store at all any debit/credit card details.

 

In the unlikely event that your personal trainer has to change/cancel a session date, we would make every effort to transfer your booking, together with any payment made, to the next available course and of course you would not be held liable for any costs/losses incurred as a result of any such changes.

 

Lateness policy:

 

If the client is late the session cannot be extended and will end at the appointed time.  If the personal trainer is late additional time will be added to the session or to subsequent sessions.

 

General:

 

You understand that in the unlikely event of your trainer being unable to continue your training, for any reason you can request a full refund from your trainer for any unfulfilled sessions.

 

The personal trainer has the right to change these terms and conditions for example to be able to offer new services.

 

You are responsible for keeping all your contact information and marketing preferences up to date with your personal trainer.  In offer to comply with the data protection act 1998, your personal trainer will only do what you ask him to do or what you have given permission to do with any personal information.

 

Your training may be filmed or pictures taken for marketing purposes.  Your participation in a session means you consent to photography, filming and sound recording which may include you as a client and its use in commercial distribution without payment or copyright.